Who we are
Vodafone Business Centre North Sydney is part of the TPG Telecom group, which includes brands like Vodafone, TPG, iiNet, and AAPT. We are committed to protecting your personal information and handling it in accordance with Australian privacy laws, including the Privacy Act 1988 and the Telecommunications Act 1997.
How we collect your personal data
We collect personal data when you engage with us, such as when you enquire or sign up for services, visit our website, or contact our team. The data we collect may include your name, date of birth, address, identification, payment details, and usage data such as calls and service activity.
How we use your information
Your information is used to deliver and manage services, support billing and account management, provide customer service, send updates or marketing offers (with your consent), and improve our services through analytics and feedback.
Who we share your data with
We may share your personal information with other companies within the TPG Telecom group, trusted third-party service providers, or government bodies where required by law. We do not sell or trade your personal information to external parties for marketing purposes without your consent.
How we protect your data
We implement a combination of physical, technical, and organisational safeguards to protect your data. We continuously monitor our systems, conduct audits, and respond promptly to any potential breaches in accordance with legal requirements.
Cookies and tracking technologies
Our website uses cookies, pixels, and similar technologies to analyse site performance, track engagement, deliver personalised experiences, and improve services. You may choose to manage or disable cookies through your browser settings.
Your rights and choices
Under Australian privacy laws, you have the right to access, update, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time. We will respond to such requests in a timely manner.
How long we retain your data
We retain your data only as long as needed for service delivery and legal compliance. For example, usage data or account information may be stored in line with regulatory requirements, while marketing data is retained only with your consent.
Why this matters for your business
Local support: Backed by Vodafone’s national network, our team in North Sydney is here to assist your business directly.
Transparency: You have clear insight into how your information is collected, stored, used, and shared.
Security: We apply industry-standard protections, data handling policies, and security protocols to ensure your information remains safe.
Contact us
If you have questions about this privacy policy or wish to exercise your rights, please contact Vodafone Business Centre North Sydney at Level 7, 161 Walker Street, North Sydney NSW 2060.